Terms and Conditions

Last Updated: July 2026

Welcome to Kashi Organic (kashiorganic.com). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. General

1.1 Kashi Organic operates this website to sell organic and health food products, including but not limited to organic atta, grains, and related products.

1.2 We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. Continued use of the website after changes are posted constitutes acceptance of those changes.

1.3 You must be at least 18 years of age, or accessing this website under the supervision of a parent or legal guardian, to place an order with us.

2. Products and Pricing

2.1 We make every effort to display product details, descriptions, and images as accurately as possible. However, we do not guarantee that colours, packaging, or minor details will be exactly as shown on your device screen.

2.2 All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

2.3 We reserve the right to change prices, discontinue products, or limit order quantities at any time without prior notice.

2.4 In the event of a pricing error on the website, we reserve the right to cancel any order placed at the incorrect price and will notify you of such cancellation.

3. Orders and Payment

3.1 By placing an order through our website, you are making an offer to purchase the product(s). All orders are subject to acceptance and availability.

3.2 We accept payments through the payment methods listed at checkout. All payment information is processed through secure, third-party payment gateways; we do not store your card or banking details on our servers.

3.3 We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.

4. Shipping and Delivery

4.1 We aim to process and dispatch orders within the timeframe stated on our website. Delivery timelines are estimates and may vary due to courier delays, location, or unforeseen circumstances.

4.2 Risk of loss and title for products purchased pass to you upon delivery to the shipping address provided at checkout.

4.3 It is your responsibility to provide accurate shipping information. We are not responsible for delays or non-delivery caused by incorrect address details.

5. Returns, Refunds, and Cancellations

5.1 Given the nature of our products (consumable food items), returns are accepted only in cases of damaged, defective, or incorrect items received, and must be reported within [X] days of delivery along with photographic evidence.

5.2 Refunds, where approved, will be processed to the original payment method within [X] business days.

5.3 Orders may be cancelled before dispatch by contacting our customer support. Once an order has been shipped, it cannot be cancelled.

6. Intellectual Property

6.1 All content on this website, including but not limited to text, graphics, logos, images, and the Kashi Organic name and branding, is the property of Kashi Organic and is protected by applicable intellectual property laws.

6.2 You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent.

7. User Conduct

You agree not to:

  • Use this website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the website or its systems
  • Post or transmit any harmful, offensive, or infringing content through the website
  • Interfere with the proper functioning of the website

8. Limitation of Liability

8.1 To the fullest extent permitted by law, Kashi Organic shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased through it.

8.2 We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

9. Health and Product Disclaimer

9.1 Product descriptions, including any health-related claims, are provided for informational purposes only and are not intended as medical advice.

9.2 Customers with specific health conditions or dietary restrictions (including diabetes) should consult a qualified healthcare professional before consuming any product purchased from this website.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Uttarakhand, India.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Kashi Organic H.NO 47, Moradabad Road, Gautamnagar, Kashipur, Udham Singh Nagar, Uttarakhand, 244713 Email: support@kashiorganic.com Phone: +91 9012055592